Return or switch size
Off course we hope you are very happy with your new Happy Hippies product(s)! However, if you are not completely satisfied, or the product is not the correct size, you can return or switch your order for a different size. Note: please make your return known to us within 14 calendar days after receiving. After this time we are not able to refund you monetarily.
- Mention the return or the switch by sending an email to firstname.lastname@example.org. Mention the order number, your name, the product name, the desired size, and preferably the reason for the return.
- Send the product back using the original packaging material to our below address. Add this invoice to your package and wrap your product around the protection bubble plastic or tissue paper. We advise you to send the package back with a tracking code, and to inform us about that tracking code. That way we can both see where your return is at a certain time.
- When your return is received, we’ll send you the new size or will refund you.
- Gift cards, resized items, specifically made items or damaged items cannot be returned.